With our solution, you can easily register your customer complaints and also track the status of these complaints, from the time a ticket is raised to the time it is resolved. In order to keep your customers looped in the ticket, you can also inform them when you are taking action on their ticket. Further, it also offers you an option to easily categorize your customer complaints to efficiently track your tickets.

Moreover, our ticket management feature also lets you resolve complaints in accordance with your company’s policies. Further, offering real-time updates to the customers, keeps them updated while also improving their communication.